Welcome to the City of Holyoke’s

Online Payment Center

We are pleased to offer our residents and taxpayers this convenient, efficient and user friendly way to pay bills 24 hours a day, 7 days a week.

You have two (2) options for paying your bill; either by electronic check or by credit card.

To begin, have your tax bill (or bills), checkbook or credit card handy. Then, click the tab to the left for the bill you wish to pay and follow the prompts.

Electronic Check:

You will need to locate your account number and your bank’s routing number for entry on the payment screen. If you need help finding this information on your check, click on the “Question Mark” icon on the payment screen. The icon is to the right of the “Bank Routing No” and the “Account No” fields.  There will be a $0.50 cart processing fee assessed for all electronic check payments.

Credit Card:

We accept MasterCard and Discover for credit card payments. There will be a convenience/service fee for each online payment. The credit card service provider charges the fee to your credit card. When paying by credit card, the fee amount will appear in a separate box and will be totaled with the amount of the tax. You may also review the credit card fee schedule by clicking on the following link: (Fee Schedule)

If you need any assistance or have any questions, please contact the Collector’s Office at 413-322-5530.